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An introduction to digital and design processes for charitable organisations
We're helping organisations improve the focus, reach and impact of their service delivery through digital
What is a Design Hop?
Design Hops are the first step, or ‘hop’, into exploring the role of digital in charitable services. By demystifying technology and design, and placing the focus on people not tech, the free half-day workshop and follow-up support helps you start your digital journey on the right foot.
Or if you’ve already started that journey but are struggling to move forwards, Design Hops provide a step-by-step approach to help you plan, prioritise and test.
Who are they for?
Established charitable organisations between £10k-£100m annual income.
Ideally we’re looking for decision-makers, who will be able to put the methods learnt directly into practice and are in a position to further develop ideas, e.g. through allocating internal resource or grant-funding applications. You should also have a good understanding of your charity’s existing services and the challenges in providing them.
Unfortunately these workshops are not suitable for organisations with beneficiaries based outside the UK.
How does it work?
1. We’ll send you some pre-reading and an exercise to do with your team ahead of the workshop, because it’s really important that responsibility for digital is spread across more than just one person
2. Our practical, fast-paced workshop takes you through the design process: a tried-and-tested methodology for exploring problems and beginning to develop solutions. You will leave with a completed template and plan for communicating the process to others, such as colleagues, tech partners or grant funders.
3. You’ll be connected to local networks, digital experts and tools that can support the next step of your digital journey, including live funding opportunities, where relevant
4. In some areas we also have follow-on workshops confirmed with local partners. These help you embed digital practice and move your ideas and solutions forwards.
Attendees will gain:
Digital confidence
- Understand what ‘digital’ and ‘design’ means in practice for your organisation
- Follow a step-by-step process to set achievable goals and actions for digital progress
- Meet and network with peers in your area who are tackling similar challenges.
Motivation
- See examples of other charities using digital and design to become more resilient and responsive to their service users
- Learn simple exercises and tools to use and share with colleagues immediately
- Identify assets you can draw on to help manage change.
Focus
- Prioritise an achievable, tangible problem to address
- Hone in on and plan your next steps to test key assumptions and get buy-in from others
- Maintain momentum through a range of follow-up opportunities with CAST and The Catalyst network.
What previous attendees have said
THE WELL: "We worked with the extraordinary people from CAST on our rapid response service Warrior Down. Even though we only spent a little more over a half day, we achieved so much!"